Couple lands in Mexico instead of California
26 November 2013
A COUPLE spent 20 hours travelling almost 2500 kilometres and arrived at the wrong airport ... in the wrong country!
The Kelham's landed at San Jose, California ... almost 2500 kilometres away from San Jose, Mexico. Picture: Flickr kasra afzaliSource:NewsComAu
WHAT do you do when you land at the wrong airport? This was a real question UK couple Andrew and Julie Kelham had to ask upon landing at San Jose in California after 20 hours of travelling.
The couple were very excited about visiting their 21-year-old daughter, Frankie, who had been working in San Jose, Mexico for eight months. They forked out over $5500 for the 14-day trip.
Booking their travel arrangements through travel firm Thomas Cook in Harrogate, North Yorkshire, they jetted off anticipating an emotional reunion with their daughter - and a well-deserved family break.
However, instead of landing in San Jose, Mexico as anticipated, the tired couple landed in San Jose ... in California ... almost 2500 kilometres away.
It turned out they had been sent to the wrong city.
Upon landing they searched for their daughter, only realising they were in the wrong country when she called them after not being able to find them at arrivals.
Their first flight from Manchester to Chicago was correct, but the connecting flight from Chicago took them to California instead of Baja California Sur in the Mexican peninsula. The pair were booked into stay at the Royal Solaris Hotel in San Jose Los Cabos, in the Mexican peninsula of Baja California Sur.
Mrs Kelham, 51, told The Sun: 'She was crying her eyes out. We couldn't take it in.'
After spending an uncomfortable night at the wrong airport, the Kelham's paid close to $1500 to fly to Mexico the next day where they were eventually reunited with their daughter. And although the pair were reimbursed, they still lost valuable time they had planned to spend with their daughter.
Mr Kelham, 50, said: 'It was a nightmare. We missed two days with our daughter.'
A spokeswoman for the agents booking arm Netflights said: 'We know how important holidays are for our customers and strive to meet and often exceed their expectations. The type of incident experienced by Mr and Mrs Kelham is extremely rare, and we would like to again apologise to the couple for any inconvenience caused. We've spoken to the couple since their return and have since resolved this matter to their satisfaction.'